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Designing Next-Generation E-Business Solutions for E-Health:
Research Challenges and Opportunities


Professor Samir Chatterjee
Keynote Presentation at ICEB 2011
Bangkok, Thailand

Abstract

As the baby boomer generation retires, and the world's population ages, we are witnessing a world in which many people are suffering from chronic diseases such as obesity, diabetes, COPD, congestive heart failure, stress and others. At the same time, we are going through a remarkable period of ICT development in which advanced new information and communication technologies such as sensors, body-wearable devices, monitors, smart phones and social networking apps are increasingly finding its way into patient's and consumer's lives. These new E-health technologies are poised to create a paradigm shift in healthcare delivery. They are changing the dynamics between patients and care-givers. E-health technologies leverage the power and ubiquity of mobile technologies to assist individuals and their clinicians in monitoring and managing symptoms, side effects and treatment for chronic illnesses outside the clinical setting, and to address the lifestyle factors that can bring on or exacerbate these conditions. These technologies can provide health care at a person's home, workplace or even when the person is mobile. There are numerous challenges and various stake holder issues that must be solved before such ubiquitous healthcare is possible. Dr. Chatterjee's lab has been at the forefront of designing several new E-health tools, prototypes and technologies such as in-home monitoring, context-aware mobile solutions, social media and crowd-sourcing participatory health systems that are currently in field trial. He will also discuss the policy and business model challenges facing the worldwide growth of E-Health. In particular he will present how persuasive and empowerment technologies can be built to achieve sustainable behavior change for patients and consumers towards leading a healthy lifestyle.

Samir Chatterjee, Ph.D.

Samir Chatterjee, Ph.D. is a technology designer and healthcare IT strategist. He is a Professor in the School of Information Systems & Technology and Founding Director of the Network Convergence Laboratory at Claremont Graduate University, California. He holds a PhD in computer science from University of Central Florida. His research interests are in Telecommunications, IT Security, Healthcare Informatics and Telemedicine.

Today he is at the forefront of the emerging field of persuasive technology, devices and applications that can alter human behavior. His current projects include mobile texting for diabetes, using sensor network in the home to detect activity of daily living and mine for disease patterns and he is developing a novel game for stress elimination meant for PTSD patients. He was program chair of Persuasive 2009 international conference. He has published over 100 articles in refereed conferences and scholarly journals. He is the co-founder of the DESRIST series of design science conference in IS and a co-author of a book titled "Design Research in Information Systems: Theory and Practice" published by Springer in 2010. He has managed over $2.4 million of research funding and his projects have been funded by National Science Foundation, The California Endowment and numerous other federal and private sources. In 2000-2001 he became active in VoIP area and helped the SIP standardization process including the formation of ITU-T standard known as H.350 which is standard in today's Cisco and Polycom VC systems. He was Vice Chair of EntNet Technical Committee for IEEE Communications Society and served on the TPC for Persuasive 2010, WITS 2011, ICIS 2011, IEEE Healthcom, and numerous other conferences. He is an Associate Editor of MIS Quarterly, Health Systems and IJBDN journals. He is a member of AMIA Academic Charter forum, AHIMA education strategy council and a senior member of IEEE and ACM. He has been an entrepreneur and successfully co-founded a startup company VoiceCore Technologies Inc in 2000. In his spare time, he is an avid musician who loves to play the guitar, keyboards and compose songs.

 
 

Thailand E-Business Roadmap for the Next Decade

Samir Chatterjee, Ph.D.

Manoo Ordeedolchest
Chairman of the ICT Policy
Former Director of Software Industry Promotion Agency (SIPA)

Manoo has been actively served the Computing Industry for more than 40 in many capacities. He was the President of the Association of Thai Computer Industry (ATCI) for 8 years; he now serves ATCI as Honorary President.

In the year 2003, he was appointed by the Ministry of Information and Communication Technology to lead a new business promotion unit called Software Industry Promotion Agency, under the Ministry of ICT, where he served as President for three years, until his retirement in 2006. Prior to the appointment at the Ministry of ICT, Manoo was Dean of School of Technology at Shinnawatra University.

During year 2003-2004, Manoo was appointed President of the Asian-Oceania Computing Industry Organization (ASOCIO), the Organization that represents computing and ICT related associations of 19 countries in the Asian-Oceania region. He was the co-founder of Datamat Public Company Limited, a Thai Systems Integrator established since 1969 where he served as President until 1994.

For the past 40 years, Manoo has been regular part time lecturer at many graduate schools in Thailand, such as Chulalongkorn University and National Institute for Development Administration (NIDA).

 
 

ASEAN and Thailand E-Business

Samir Chatterjee, Ph.D.

Natasak Rodjanapiches
Managing Director
Oracle Thailand

Natasak is managing director for the Asean region in the Asia Pacific Division of US software and programming giant Oracle Corporation. He is the first Thai to fill the role, and has worked for Oracle for nine years.

Prior to entering the IT industry in Thailand, he worked for Bell Canada in 1987, after graduating in computer science from McGill University and gathering a master's degree in management information systems from the University of Waterloo, both of them Canadian schools.

Returning to Thailand, he worked first for Price Waterhouse. Then he became Tandem Computer International's regional director for operations in Thailand, Vietnam and Laos, before joining Oracle in 1997.

Samir Chatterjee, Ph.D.

Trirat Suwanprateeb
IBM Chief Technologist
IBM Thailand

Trirat has over 20 years of IT experience, most of them working with banking clients. In addition, he has also led many projects in banking, telecommunication and distribution industries.

Trirat has experience in leading large complex transformation programs and projects. He has led IBM client infrastructure and operations design projects. In addition, Mr. Trirat's strong suit is in the use of technology and applications. His client experience ranges from specific infrastructure design to large programs of enterprise-wide transformation. His technology program experience includes transaction processing, middleware, database and end-to-end integration.